Fra: eoq@letter.eyepin.com
Sendt: 23. februar 2009 19:04
Til: dfk@dfk.dk
Emne: EOQ Newsletter
 

Dear colleagues!

Dear EOQ Colleagues,
Dear Friends,

  Answers to the crisis - thoughts on ways out of the crisis
The financial crisis is not alone to be blamed for the world-wide economic critical situation. Different studies of appreciative international economic research institutes and the headlines of the media of the last time report that:

• Turnover losses in the countries of Europe by quality problems amount up to 20 billion euros per country.
 
• On the average of companies, 10 to 20% of the turnovers are lost through quality problems

• The productivity continues to sink. The productivity went back to the level of 1998.

• Potentials are not enough identified and systematically used.

• General Motors had already before the financial crisis significant recessions in sales by strategic erroneous trends and wrong products. These will be intensified now by the financial crisis.

• In China, many enterprises had to close or were closed by the local authorities. In addition, numerous closings are the result of problems with the products’ quality (toy articles, food, in particular the Melamine scandal). That means the financial crisis is not to be blamed for all closings.
According to the Chinese press agency Xinhua (October 20, 2008) in the year 2008 went into bankruptcy more than 50% of the 3600 toy manufacturers.

• Lack of planning and lack of management, lack of communication, missing work ethics, IT-problems and low level qualification of the employees are likewise causes of the crisis.

Step by step to guaranteed success, to the way out of the crisis:
However, too little attention is given to the possible ways out of the crisis, coming out from the mentioned studies. Among other things, were pointed out the following possibilities:

• Companies having quality management systems are more successful, as can be proved

• Quality increases the immune system of the companies.

• Integrated management systems offer the chance to develop strategies, to improve processes by measurable means, to plan the resources employment more effective and more efficient

• Education and training are the basis for the successful conversion of management models such as ISO 9001, ISO 14001 or Business Excellence.

• Audits and certifications guarantee the continuous improvement of the company performance.

Further recommendations regarding the way out of the crisis:
Consistent planning, increase the quality of the management, consistent adjustment of the processes towards the customer, purposeful qualification of the employees regarding quality, environmental and safety management, definition of goal-oriented actions and effective conversion of these actions.

But the crisis is also a chance for improvement. Let’s use this chance!

Viktor Seitschek, EOQ President 02.2009


 
Flemisch BUSINESS EXCELLENCE MANAGER of the year 2008
For the selection of the Business Excellence manager of the year, the FLEMISH QUALITY MANAGEMENT CENTER searches managers who have a strategic position in their company. People who give business excellence a face and who have an important input for designing and attending of improvement and innovation projects in their organisation.
 
in this picture:
Jos Corstjens, manager NPI & Quality, tpb electronics Belgium
Herman Van Rompuy, Prime Minister of Belgium
Annette Geirnaert, director, Flemish Quality Management Center
 
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new regulations at the GA of the Cyprus Association for Quality
The General Assembly of the Cyprus Association for Quality which held last month, has approved new regulations for membership.
According to the major change of the statue, new members can also register as Associated members, besides full members.
 

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5th TQM 2009 in Belgrade
5th TQM 2009- Belgrade
International Working Conference

The Mechanical Engineering Faculty, Belgrade - SERBIA and CIRP, Paris, FRANCE, continued on the successful held conferences,
organize the 5th IWC TQM & AIA Conference,
which will be taking place on
Monday 1 and Thursday 4, June 2009, Belgrade, SERBIA.
more
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53rd EOQ Congress, Cavtat-Dubrovnik, 2009.
HDK, the Croatian Society for Quality, is the proud host of the 53rd EOQ Congress in Dubrovnik, May 12th-14th, 2009.

www.eoq2009.com

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Contact
European Organization for Quality (EOQ)

rue Joseph II 36-38 E4
B-1000 Brussels
Tel.: +32 2 219 59 09
Mail: eoq@eoq-org.eu
Web: www.eoq.org


stay tuned for more...


kind regards
sylvie Hendrick
Communication Manager